Support
Help with ROTOЯ
Email support@rotorpuzzle.com
We usually reply within two working days. To help us help you, tell us where you play (Steam, a web game site or phone), your device, the version number on the title screen, and what happened.
Common questions
- Where are my scores saved?
- On your device. In a browser they're kept in that browser's storage for the site you play on, so clearing its site data or using a private window will lose them. On Steam, they're in a save file that Steam Cloud can copy to your account.
- Can I change my ROTOЯ name?
- Yes, once a week. Pick a new name the game offers, or use your own first name. On world tables your ROTOЯ name is shown to other players.
- When does the daily puzzle change?
- At midnight UTC, the same moment worldwide: midnight in London in winter, 1 am in summer. Everyone gets the same board that day.
- Can I play with a controller?
- Yes. On Steam, ROTOЯ fully supports Xbox controllers, including all the menus, and plays on Steam Deck. You can also play with a keyboard, or by touch on phones and tablets.
- How do I get a refund?
- Purchases are handled by the store you bought from. For Steam, request a refund through Steam Support.
- I've seen a name on a world table that shouldn't be there.
- Email us with the name, the table and the day, and we'll look at it.
- How do I ask about my data?
- See our privacy policy, or email us.
Press and everything else
Press and streamers: press@rotorpuzzle.com. Anything else: hello@rotorpuzzle.com.